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Privacy Policy

Effective Date: October 10, 2026

SimplyMe is operated by Nucleus Development Group LLC (“Nucleus,” “SimplyMe,” “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you use the SimplyMe mobile application, website, and related services (collectively, the “Services”).

By using SimplyMe, you acknowledge the practices described in this Privacy Policy.
 

1. Information We Collect

We may collect information you provide directly to us, information generated through your use of SimplyMe, and limited information from third-party service providers that help us operate the Services.

Information we may collect includes:

  • Account information, including your name, email address, mobile phone number, date of birth, gender, login credentials, and account status.

  • Profile information, including photographs, biography information, interests, prompts, relationship preferences, lifestyle information, compatibility questionnaire responses, and other information you choose to provide as part of your profile.

  • Dating and discovery preferences, including the types of people you are interested in meeting and other preferences used to determine which profiles may be relevant to you.

  • Location information, including location information used to provide location-based discovery and distance-related features. Depending on your device settings and permissions, this may include precise or approximate location information.

  • Verification information, including photographs, selfies, or other information used to confirm that an account belongs to a real person and to help prevent fraudulent or deceptive accounts.

  • Communications and interactions, including messages exchanged through SimplyMe, profile selections, requests, blocks, reports, safety-related interactions, and other activity within the Services.

  • Subscription and transaction information, including membership status, subscription type, entitlement status, and transaction information provided by Apple, Google, or other authorized payment processors. We do not directly store complete payment-card information when payments are processed by third-party payment providers.

  • Device and technical information, including device type, operating system, application version, IP address, identifiers, diagnostic information, crash information, security logs, and information concerning how the Services are accessed and used.

  • Customer support information, including information you provide when contacting us for help, reporting an issue, submitting feedback, or communicating with us.

  • SMS verification information, including your mobile phone number, verification request information, verification status, and information necessary to deliver and validate one-time passcodes.
     

2. How We Use Information

We use information to operate, maintain, secure, and improve SimplyMe. This includes creating and maintaining accounts; displaying profiles; providing discovery, compatibility, messaging, and membership features; authenticating users; verifying phone numbers and accounts; preventing fraud, abuse, impersonation, spam, harassment, and other prohibited activity; enforcing our Terms & Conditions and safety rules; investigating reports; providing customer support; processing and confirming subscription entitlements; maintaining application security; diagnosing technical problems; complying with legal obligations; and improving the performance and reliability of the Services.

We may also use aggregated or de-identified information for analytics, product improvement, safety analysis, and business planning when that information cannot reasonably be used to identify an individual.
 

3. SMS Verification and Mobile Phone Information

SimplyMe may use SMS text messages to verify your mobile phone number, authenticate your account, or provide security-related one-time passcodes.

When you provide a mobile phone number and request a verification code, you authorize SimplyMe, operated by Nucleus Development Group LLC, to send transactional SMS messages to that number for account verification and authentication.

Message frequency varies based on your verification and authentication activity. Message and data rates may apply.

SMS messages are used for transactional account and security purposes and are not used for marketing or promotional messaging unless we separately obtain any consent required by applicable law.

We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.

Mobile phone numbers, SMS consent records, and SMS opt-in information will not be sold, rented, or provided to third parties for their own marketing or promotional purposes.

We may provide information to communications service providers, such as our SMS delivery provider, solely as necessary to deliver verification messages, prevent fraud, maintain security, and operate the verification service.

Consent to receive verification messages is associated with your request to use a feature requiring SMS verification.
 

4. How We Share Information

We do not sell your personal information.

We may disclose information to service providers that perform functions on our behalf, such as cloud infrastructure, database hosting, authentication, SMS delivery, account verification, security, analytics, push notifications, customer support, and subscription processing. These providers receive information only as reasonably necessary to perform services for SimplyMe and are subject to applicable contractual, legal, or technical safeguards.

We may also disclose information when reasonably necessary to comply with law, legal process, court orders, regulatory requirements, or valid governmental requests; protect the rights, property, safety, and security of SimplyMe, our users, or others; investigate fraud, abuse, threats, or violations of our policies; or establish, exercise, or defend legal claims.

If Nucleus Development Group LLC is involved in a merger, acquisition, financing, restructuring, sale of assets, or similar corporate transaction, information may be transferred as part of that transaction subject to applicable law.

We do not disclose SMS opt-in information to third parties for their independent advertising or marketing purposes.
 

5. Information Visible to Other Members

SimplyMe is a dating service. Information you intentionally place on your dating profile may be visible to other SimplyMe members according to the functionality and privacy settings of the Services.

This may include your profile photographs, first name, age, profile responses, interests, compatibility-related information, and other profile information intended to help members evaluate potential connections.

Certain information used internally for security, authentication, account management, or compatibility calculations may not be displayed publicly.

You should not include sensitive information in your public profile that you do not want other members to see.
 

6. Messages, Safety, and Moderation

Messages and other activity within SimplyMe may be processed or reviewed when necessary to enforce safety rules, investigate reports, detect prohibited conduct, prevent fraud or abuse, maintain platform security, or comply with legal obligations.

SimplyMe may use automated systems and human review to identify or investigate activity that may violate our Terms & Conditions, safety requirements, or applicable law.

Blocking, reporting, account suspension, account restriction, or other safety actions may result in related records being retained when necessary for safety, fraud prevention, dispute resolution, or legal compliance.
 

7. Location Information

SimplyMe may use location information to provide location-based discovery features and help identify members who may be geographically relevant to one another.

Your device may allow you to control location permissions through its operating-system settings. Restricting location access may affect features that depend on location.

SimplyMe does not intend to publicly display your precise street address to other members.
 

8. Account and Photo Verification

SimplyMe may require account or photo verification to help reduce impersonation, fraudulent accounts, bots, scams, and other misuse.

Verification information may be processed by SimplyMe or specialized service providers acting on our behalf. Verification information is used for verification, fraud prevention, safety, and security purposes and is not sold for advertising purposes.
 

9. Payment and Subscription Information

SimplyMe memberships may be purchased through authorized platforms such as Apple App Store or Google Play.

Those platforms process payment information according to their own privacy policies and terms. SimplyMe may receive information concerning your purchase, subscription status, transaction identifier, entitlement, renewal status, or expiration date so that we can provide the appropriate membership access.

We generally do not receive or store your complete credit-card or debit-card number when the transaction is handled by an app-store payment provider.
 

10. Data Retention

We retain personal information for as long as reasonably necessary to provide the Services, maintain your account, enforce our agreements, maintain security and fraud-prevention records, resolve disputes, comply with legal requirements, and protect SimplyMe and its members.

Retention periods may vary depending on the type of information and why it is maintained.

When information is no longer reasonably necessary, we may delete, anonymize, or de-identify it, subject to legal, security, fraud-prevention, backup, and operational requirements.

Deletion of an account may not require immediate deletion of information that we are legally permitted or required to retain, including information reasonably necessary to prevent fraud or abuse, respond to legal claims, comply with law, or maintain platform safety.
 

11. Account Deletion

You may request deletion of your SimplyMe account through the account-management features available within the Services.

Account-deletion information is also available at:

https://simplymeapp.com/delete-account

When an account is deleted, we will process associated personal information according to this Privacy Policy and applicable law.
 

12. Data Security

We use administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

No internet-connected service or method of electronic storage can guarantee absolute security. Users are responsible for protecting their login credentials, devices, and access to their accounts.

If you believe your account or personal information may have been compromised, contact us promptly.
 

13. Your Choices and Rights

Depending on where you live, you may have legal rights concerning your personal information, including rights to request access, correction, deletion, or information regarding how your data is processed.

You may also manage certain information through your SimplyMe account and device settings.

We may need to verify your identity before completing certain privacy requests.

We will not discriminate against you for exercising privacy rights provided by applicable law.
 

14. Cookies and Website Technologies

Our website may use cookies or similar technologies necessary to operate the website, maintain security, understand site performance, remember preferences, and improve our Services.

Where required by law, we will obtain consent before using technologies that require such consent.
 

15. Third-Party Services

SimplyMe relies on third-party technology providers to operate portions of the Services.

Those providers may process information on our behalf according to their contractual obligations, privacy practices, and applicable law.

Our Services may also contain links to third-party websites or services. We are not responsible for the privacy practices of third parties when you independently access their services.
 

16. Children and Age Restrictions

SimplyMe is intended only for individuals who are 18 years of age or older.

We do not knowingly permit individuals under 18 to create or maintain SimplyMe accounts.

If we become aware that an individual under 18 has created an account or provided personal information through the Services, we may suspend or delete the account and take other appropriate action.
 

17. United States Operations

SimplyMe is operated from the United States. Information may be processed and stored in the United States and in other locations where our authorized service providers maintain operations.

By using the Services, you acknowledge that information may be processed in jurisdictions that may have different privacy laws from those where you reside, subject to applicable legal protections.
 

18. Changes to This Privacy Policy

We may update this Privacy Policy as SimplyMe evolves, our practices change, or legal and regulatory requirements change.

When we make material changes, we may provide notice through the Services, our website, email, or another appropriate method.

The effective date at the top of this Privacy Policy identifies the most recent version.

Continued use of SimplyMe after an updated Privacy Policy becomes effective constitutes acknowledgment of the updated policy to the extent permitted by law.
 

19. Contact Us

Questions, privacy requests, or concerns regarding this Privacy Policy or SimplyMe’s privacy practices may be directed to:

Nucleus Development Group LLC
SimplyMe
Email: hello@simplymeapp.com
Website: https://simplymeapp.com

For privacy or account-deletion requests, please include sufficient information for us to identify the account and understand the request.

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